@article {7812,
	title = {Multi-criterion analysis based on integrated process-risk optimization},
	journal = {Journal of Engineering, Design and Technology},
	volume = {18},
	number = {5},
	year = {2020},
	pages = {1015-1035},
	abstract = {
	Purpose



	
		This paper aims to propose a process optimization approach showing how organizations are able to achieve sustainable and efficient process optimization, based on integrated process-risk analysis using several criteria to a better decision-making.
	



	Design/methodology/approach



	
		Several approaches are used (functional/dysfunctional) to analyze how processes work and how to deal with risks forming multi-criteria decision-making. In addition, a risk factor is integrated into the structured analysis and design techniques (SADT) method forming a novel graphical view SADT-RISK; it identifies process{\textquoteright}s failures using the traditional failure modes, effects and criticality analysis (FMECA) and economic consideration {\textquotedblleft}failure mode and effect, criticality analysis-cost FMECA-C{\textquotedblright} making a multi-criterion matrix for better decision-making. Subsequently, some recommendations are proposed to overcome the failure.
	



	Findings



	
		This paper illustrates a methodology with a case study in a company, which has a leading brand in the market in Algeria. The authors are integrating a varied portfolio of approaches linking with each other to analyze, improve and optimize the processes in terms of reliability and safety to deal with risks; reduce the complexity of the systems; increase the performance; and achieve a safer process. However, the proposed method can be readily used in practice.
	



	Originality/value



	
		The paper provides a new approach based on integrated management using new elements as an innovative contribution, forming a novel graphical view SADT-RISK; it identifies process{\textquoteright}s failures using the traditional FMECA and economic consideration {\textquotedblleft}a new multi-criterion matrix for better decision-making and using the SWOT analysis {\textendash} Strengths, Weaknesses, Opportunities, Threats {\textendash} as a balance to decide about the process improvement{\textquotedblright}. The authors conclude that this methodology is oriented and applicable to different types of companies such as financial, health and industrial as illustrated by this case study.
	

},
	url = {https://www.emerald.com/insight/content/doi/10.1108/JEDT-08-2019-0201/full/html},
	author = {Derradji, Rima and Hamzi, Rachida}
}
